Tag: CX

Customers are more demanding than ever when it comes to not only judging but reviewing their customer experience (CX). Conversational user experience is a collective term for chatbots, messenger bots, voicebots and assistants. The aim of CX with artificial intelligence advancements is that human co...
Find out why VoiceBots on a telephone interface are the next level to scale up and improve your customer experience. Contact Centre (internal and external), Call Centre, Help Desk or just a customer contact through an IVR. Customers need to feel that all important customer care. Below are five (5) ...

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