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Voice Powered Automation

VPA improves the customer experience and is a fully tailored, advanced AI Bot

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VPA (Voice Powered Automation)

Our Conversational Artificial Intelligence provides an exceptional customer experience – NPS score 50-65.

Sovran’s natural language engine interprets complex sentences whilst increasing engagement. Our technology provides exceptionally natural conversation, very close to a real agent.

VPA can be supported in any language and is already available in English, Spanish, German, Portuguese, Italian, French, Dutch and Swedish.

Introducing VPA

VPA’s benefits

Our Conversational Artificial Intelligence provides an exceptional
customer experience - NPS score 50-65.

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VPA (Voice Powered
Automation)

Our call centres have revolutionised the Customised Conversational Artificial Intelligence virtual assistant to provide the following benefits;

VPA’s benefits:

Business
  •  Where applied, our VPA improves the customer experience with NPS
  •  Higher Net Promoter Score (NPS) enhances brand reputation
  •  Significantly reduces the total cost of ownership (TCO) through improved resource allocation
Customer
  •  No more queues, no more waiting time, faster response
  •  Combination of fast data processing and advanced natural language understanding
  •  Consistent service 24/7
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Let’s talk

If you’re ready to change your customer and employee experience, we’re ready to talk.

Visit Us

Sovran - 6 Mitre Passage, Greenwich Peninsula, London. SE10 0ER

Call Us

020 7101 4224