Natural conversations, deep understanding of language and the ability to interact in a fluid and human way: this is what makes our text-based AI Agents powerful tools for offering a truly engaging experience.
They can be integrated with messaging platforms, CRM and legacy systems at no additional cost.
Versatile solutions to ensure comprehensive, personalised service at every touchpoint.
Text-based AI Agents operate across all your channels: website, WhatsApp, Messenger, apps, IVR and voice assistants.
One voice, one tone, the same consistency everywhere: every channel communicates in a unified way, with your voice.
Intelligent management of priorities, context and alerts, applicable to all conversational flows.
The agent adapts to the customer's specific moment, supporting them throughout the purchase or after-sales process.
Generation of real-time reports and dashboards to fuel your Business Intelligence strategies.
CTI integration to make transitions smoother.
Virtual assistants are not a passing fad. Just like Alexa, Siri or Cortana, they simplify the daily lives of millions of users.
They handle requests, from the simplest to the most complex.
They only refer cases to the human team that you decide.
They speed up service and reduce costs.
They save you and, above all, your customers valuable time.
Choosing a Sovran AI Agent today means building a more efficient and scalable service for the future.
We start with an in-depth analysis of your business model and customer behaviour.
We then apply our proven methodology and proprietary technologies to design the most effective conversational structure for your goals.
The result?
An intelligent, personalised virtual assistant that is perfectly aligned with your expectations and those of your customers.
You can implement a text-based AI Agent on all your existing platforms, without structural changes and with rapid integration into your systems.
Technology, user experience and a customer-centric approach come together to create intelligent AI Agents.
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