Consulting AI Customer Service | Sovran AI

More efficient processes, more value in customer relations.

Consulting firms handle a high volume of informational, operational and commercial requests.

Sovran AI Agents automate interaction in the early stages of contact: they organize requests, direct customers to the most suitable professional and act as an intelligent filter, improving operational flow and reducing the team's workload.

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The result? Less time wasted, greater productivity, more satisfied customers.

What can an AI Agent do for your firm?

Automatic collection and classification of requests by type and urgency

Dynamic clustering based on category, sector, area of expertise

Second copies of documents and personal data updates

Automatic lead qualification (client size, expressed need, budget, urgency)

Booking appointments with the most suitable professional

24/7 conversations on the website or internal portals to provide information and updates

Perfect for:

Strategic consulting firms

Associated and multidisciplinary firms

Trade associations

Law and tax firms with a high frequency of inbound contact

From onboarding to ticket management

With Sovran AI, you can automate the entire pre-engagement process:

Data collection
Request screening
Routing to the right consultant
With automatic updates via email or WhatsApp

Consulting