Financial AI Customer Service | Sovran AI

Financial services that are closer, faster and digital.

In the world of credit, leasing, insurance services and payment management, customer experience is a competitive factor. Our AI Agents are designed to automate the entire customer relationship cycle – from loan simulations to post-sales requests and payment reminders – improving accuracy, compliance and performance.

Simulation of instalments and personalised offers

Even on sensitive data (income, TAN/APR, duration)

Automated onboarding and KYC

With document collection and verification (OCR, digital signature, ID check)

Complete after-sales management

Repayments, extensions, recalculations, duplicates, IBAN changes

Multi-channel debt collection (voice/chat)

Dynamic reminders, management of payment promises, renegotiation

Integration

With CRM, core banking systems, payment platforms and credit scoring

Guaranteed compliance

(GDPR, PCI-DSS) and secure data management

Up to 60% reduction in operating costs

Higher response accuracy thanks to adaptive dialogs

Increased conversion rate and FCR (First Contact Resolution)

Real-time dashboard with SLA/NPS monitoring

Would you like to offer your patients easier, faster and more secure access to your services?

With Sovran AI, you can activate a complete, interoperable and scalable solution in just a few weeks

Financial