About us

Specialists in complex conversational agents

Want to get to know us better?

We don't sell technology. We share responsibility for your business.
If you have ever used a virtual assistant on the telephone or in a chat, you probably already know what we do. And perhaps, without knowing it, you have even spoken to one of our agents.
With proprietary technology and a proven methodology, we design AI Agents capable of handling complex dialogues, solving real problems and integrating deeply into your systems.

Our vision

Redefining support: from automated to genuinely resolving.

We believe in a future where AI Agents are strategic partners, not mere chatbots.

That’s why we invest in conversational design, modular architectures, hybrid models, and a culture of continuous evolution.
 We aim to become the global reference point for anyone looking to turn support into a competitive advantage — redefining how people interact with companies and creating solutions that unite efficiency, empathy, and scalability.

Our mission

We put artificial intelligence at the service of people.

We design AI Agents that don’t just reply — they listen, resolve, and improve.

Our goal is to deepen the relationship between brands and customers, creating simple, seamless, and effective experiences where there used to be only waiting, being bounced around, and frustration.

For us, success is measured by our clients’ genuine satisfaction, because every result is built together and shared.

Our model

This is our contract: performance, not promises.

And to guarantee it, we give you access to a comprehensive control panel where you can monitor KPIs, flows, customisations, and integrations in real time.Every day, every conversation, every result.

Our Global Offices

Sovran AI operates across Europe and South America with strategic offices that combine local expertise and a global vision. Our locations enable close customer relationships, seamless regional integrations, and 24/7 operational support.

São Paulo, Brazil

Rio de Janeiro, Brazil

Milan, Italy

Cagliari, Italy

Ascoli Piceno, Italy

Lisbon, Portugal

Want to discover what Sovran AI can do for you?

Tell us about your service. We’ll show you how to improve it.

The team

Seasoned professionals with passion.

Behind Sovran AI are people with international experience, able to steer the company’s growth and drive continual innovation.

Pierluigi Ghiani

CEO and Board Member

Giovanni Andreani

Board Member

Federico Lonoce

Board member

Turi Munthe

Board member

Roberto Antoniotti

INDEPENDENT BOARD MEMBER