Banking AI Customer Service | Sovran AI | 24/7 Secure Digital Support

Security, precision and 24/7 service for every customer.

In the banking sector, reliability and compliance are not optional: they are the basis of every interaction.

Sovran AI Agents provide automated assistance for financial transactions, card management, credentials and onboarding, in full compliance with regulations and enterprise security standards.

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We support banks in building an efficient service that is always available and perfectly integrated with legacy systems, reducing management times and improving the customer experience.

Secure identification

With multi-factor authentication, OTP and digital ID integration.

Management of sensitive requests

Lost cards, suspicious transactions, temporary blocks.

24/7 assistance

With AI Agent for FAQs, daily operations and post-transaction support.

Onboarding automation

Account opening, document verification, consent collection.

Native integration

With core banking and CRM systems.

Zero waiting times, even during peak traffic periods

Reduced workload for human operators

Increased customer satisfaction and retention rates

Native compliance

Sovran AI technology at the service of security

NLP trained in banking and transactional language

Tracking of all interactions for auditing and control

Integrated AI Orchestrator for multi-channel management, escalation and prioritisation

The bank of the future starts with intelligent assistance

Rely on an experienced partner to take your customer service to a new level: automated, secure, efficient.

Banking